CANCELLATION POLICY

A card on file is required to book an appointment. ​Cancellations made less than 24 hours before the appointment may result in a 50% charge of the service total (based on level-1 pricing listed at the "Services and Prices" tab on this website), even if the client plans to reschedule for another date.

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If a client no call/no shows, that client will get charged 50% of the service total, and future bookings may be restricted. If unforeseen circumstances arise, please contact the salon as soon as possible.

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To reschedule: Use the link in your confirmation email at least 24 hours prior to your original appointment time.

 

LATENESS POLICY

Punctuality ensures that every client’s appointment runs smoothly.

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• Please be aware that we set aside a certain amount of time for your appointment. If you are late and we do not have enough time for your appointment, you may need to receive a simpler design to better accommodate our scheduling needs. 

• If you are more than 10 minutes late, a $10 late fee will be added to your service total.

• If you are more than 15 minutes late, your appointment may be canceled, and you may be charged 50% of the service total.

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We value your time and ask that you extend the same courtesy to us.

 

ADDITIONAL IMPORTANT INFORMATION

• When booking, please select your services accurately to allow the appropriate time for your appointment (e.g., include nail length, repairs, design, or other add-ons). If the booking is incorrect and there is insufficient time for your desired service, adjustments or rescheduling may be necessary.

• Our salon only works up to medium length. We have stopped doing long nails for the time-being (see our nail length guide for reference)

• Tipping can be done via cash or our POS system at checkout

• We do not work over other nail salons work. Please add on a soak off, or remove your nails prior to your appointment if you have nails from another salon.

• We do not work over damaged or infected skin/nails. We also can not remove ingrown nails during your pedicure, or remove live tissue during your manicuring or pedicuring service. Your nail technician has the right to refuse service if there are visible signs of damage or infection.

• If you have a product allergy, it must be communicated to your technician prior to your service. Lysscoley Nails is not responsible for allergic reactions that occur due to an existing allergy.

• If you have a very complex design in mind (I.e. a lot of intricate hand painted art or sculpted 3D elements) please contact the salon prior to booking to ensure we have enough time for your appointment. 

• Please be aware that the appointment times listed on the website are just estimates. Your appointment may be shorter or longer than the time listed on your appointment confirmation.

• Pricing may vary depending on which technician you book with, and which add on services/designs you receive during your appointment (see "services and prices" tab for reference). 

• If your nails have excessive lifting due to prolonged wear (more than 4 weeks wear), or you are missing several nails,  you may be charged for a full set (even if you book for a fill in). Please also expect additional time to be needed for your appointment, as these types of repairs often take more time. 

• Kids 10 and under qualify for kids manicure and pedicures. We will not apply gel polish on children under 10 years of age, and we will not apply acrylic or builder/hard gel on children under 14. When booking, you authorize that the client being serviced is of-age for their appropriate service(s). 

 

CONTACT INFORMATION

Email: Lysscoleynails@gmail.com

Salon Number (text only): (833) 477-8430
📍 86 Hamilton Boulevard | Piscataway, NJ